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RESUME

riley.n.hunt@gmail.com · 1.978.559.1306 · MA

A creative known for crafting user-friendly experiences with a background in education, design and emerging technologies. An experienced researcher, designer and writer with multiple released projects. As a teacher, I learned the value of good communication, quick but fair judgment, and a pivot-friendly mindset.

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A keen analytical sense and a knack for understanding user experience needs. Uses Excel for fun—a quick learner at home in both the logical and emotional worlds.

UX Writer

Feb. 2024 - Present

United Services Automobile Association, Remote

  • Wrote content for banking, insurance and other financial interfaces

  • Edited user flows, mobile apps, emails and website copy for USAA products

  • Developed expertise in the brand, voice and tones consistent with the USAA style

CONTENT EDITOR

Aug. 2022 - Oct. 2023

Interaction Design Foundation, Remote

  • Wrote email campaigns, newsletters, SEO-optimized articles and SM content

  • Edited microcopy and designs for the company website

  • Created online courses on topics related to user experience design

USER RESEARCH BOOTCAMP FACILITATOR

Jan. 2022 - Aug. 2022

Interaction Design Foundation, Remote

  • Ran user research workshops and online webinars

  • Wrote lesson plans and critiqued student work

  • Facilitated workshops, including usability tests, interviews and data analysis

PROJECT PRODUCTION CONSULTANT

Jan. 2019 - Nov. 2019

Resonance Insights, Manchester, MA

  • Designed and analyzed surveys for international and domestic clients

  • Coded new functionalities and survey functions

  • Created interfaces and databases for up to 4,000 users

GAME DESIGNER / GRADUATE ASSISTANT

Sept. 2016 - Sept. 2017

Engagement Lab @ Emerson College, Boston, MA

  • Worked on Hygiene with Chhota Bheem, an educational mobile game for children

  • Researched psychographics, demographics, and results from similar initiatives

  • Part of the design team, facilitated playtests and edited scripts for video production

ASSISTANT FACULTY

July 2017 - Aug. 2017

Salzburg Global Seminar, Salzburg, Austria

  • Oversaw production of student multimedia projects

  • Taught students the digital programs needed to make their projects

  • Lead group discussions and brainstorming sessions

ACTIVITIES DESIGNER / TEACHER

June 2018 - Jan. 2022

Glen Urquhart School, Beverly, MA

  • Designed and executed game-based learning curricula for ages four to eleven

  • Fostered employee, student, and parent relationships

  • Created and facilitated science learning programs

SKILLS

  • User experience writing, design, and research

  • Game design

  • Storytelling in multiple media

  • Ideation

  • Remote work

  • Undeterred by roadblocks

TECHNOLOGIES

  • Figma

  • AI writing tools

  • Microsoft Word, PowerPoint, Excel;

  • Adobe Photoshop, Illustrator;

  • Search engine optimization

  • Content management systems

CERTIFICATIONS
Riley-Hunt-UX-Writing-Fundamentals-UX-Writing-Fundamentals-Certificate-UX-Content-Collective-1_edite

UX WRITING FUNDAMENTALS

UX Content Collective

IxDF-BG.jpg

USER EXPERIENCE: THE BEGINNER'S GUIDE

Interaction Design Foundation

EDUCATION

2017

EMERSON COLLEGE

M.A., Media Design

2015

EMERSON COLLEGE

B.A., Visual Media Arts

Concentration: Interactive Media

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