RESUME
riley.n.hunt@gmail.com · 1.978.559.1306 · MA
A creative known for crafting user-friendly experiences with a background in education, design and emerging technologies. An experienced researcher, designer and writer with multiple released projects. As a teacher, I learned the value of good communication, quick but fair judgment, and a pivot-friendly mindset.
A keen analytical sense and a knack for understanding user experience needs. Uses Excel for fun—a quick learner at home in both the logical and emotional worlds.
UX Writer
Feb. 2024 - Present
United Services Automobile Association, Remote
-
Wrote content for banking, insurance and other financial interfaces
-
Edited user flows, mobile apps, emails and website copy for USAA products
-
Developed expertise in the brand, voice and tones consistent with the USAA style
CONTENT EDITOR
Aug. 2022 - Oct. 2023
Interaction Design Foundation, Remote
-
Wrote email campaigns, newsletters, SEO-optimized articles and SM content
-
Edited microcopy and designs for the company website
-
Created online courses on topics related to user experience design
USER RESEARCH BOOTCAMP FACILITATOR
Jan. 2022 - Aug. 2022
Interaction Design Foundation, Remote
-
Ran user research workshops and online webinars
-
Wrote lesson plans and critiqued student work
-
Facilitated workshops, including usability tests, interviews and data analysis
PROJECT PRODUCTION CONSULTANT
Jan. 2019 - Nov. 2019
Resonance Insights, Manchester, MA
-
Designed and analyzed surveys for international and domestic clients
-
Coded new functionalities and survey functions
-
Created interfaces and databases for up to 4,000 users
GAME DESIGNER / GRADUATE ASSISTANT
Sept. 2016 - Sept. 2017
Engagement Lab @ Emerson College, Boston, MA
-
Worked on Hygiene with Chhota Bheem, an educational mobile game for children
-
Researched psychographics, demographics, and results from similar initiatives
-
Part of the design team, facilitated playtests and edited scripts for video production
ASSISTANT FACULTY
July 2017 - Aug. 2017
Salzburg Global Seminar, Salzburg, Austria
-
Oversaw production of student multimedia projects
-
Taught students the digital programs needed to make their projects
-
Lead group discussions and brainstorming sessions
ACTIVITIES DESIGNER / TEACHER
June 2018 - Jan. 2022
Glen Urquhart School, Beverly, MA
-
Designed and executed game-based learning curricula for ages four to eleven
-
Fostered employee, student, and parent relationships
-
Created and facilitated science learning programs
SKILLS
User experience writing, design, and research
Game design
Storytelling in multiple media
Ideation
Remote work
Undeterred by roadblocks
TECHNOLOGIES
Figma
AI writing tools
Microsoft Word, PowerPoint, Excel;
Adobe Photoshop, Illustrator;
Search engine optimization
Content management systems
CERTIFICATIONS
UX WRITING FUNDAMENTALS
UX Content Collective
USER EXPERIENCE: THE BEGINNER'S GUIDE
Interaction Design Foundation
EDUCATION
2017
EMERSON COLLEGE
M.A., Media Design
2015
EMERSON COLLEGE
B.A., Visual Media Arts
Concentration: Interactive Media